TERMS AND CONDITIONS

Last Updated: 04 January 2026

For the purposes of this Privacy Policy, “NebulaSafeTech,” “we,” “our,” or “company” refers to NebulaSafeTech, the legal entity providing the services described herein, and “you” or “your” refers to any individual, user, visitor, client, or legal entity accessing, using, or engaging with the website or services of NebulaSafeTech.

1. ACCEPTANCE OF TERMS

The terms and conditions include all the users, clients, visitors, and entities of the company. The user must also have the legal capacity and authority for using the website and the services provided by the company. These terms apply irrespective of your geographic locations, including users or clients located outside India. The use terms incorporate by reference all related policies, including the Privacy Policy. By accessing, browsing, or using the company website, services, or communications, or engaging with us in any manner, you acknowledge that you have accepted the terms and conditions, which you have read and understood, complete with all of your conscious knowledge. The acceptance of terms is a legally binding agreement between the users, clients, visitors, entities, and the company. If the user does not agree to these terms and conditions, they must not access or use the website or the services provided by the company.

2. ABOUT THE COMPANY

NebulaSafeTech is a cybersecurity and technology services company focused on protecting digital systems and supporting service business operations. And we are a proprietorship registered company. We work with organizations and institutions to identify risks, strengthen security, and deliver clean, practical solutions. Our approach is straightforward; we focus on real problems, real security gaps, and real outcomes. Whether it is cybersecurity assessment, web development, or technical training, we deliver services that are reliable, easy to understand, and aligned with industry needs. At NebulaSafeTech, security is not theoretical. It is practical, structured, and continuously improved.

3. SCOPE OF SERVICES

NebulaSafeTech provides professional technology and cybersecurity-related services, which may include, without limitation, cybersecurity assessments, vulnerability testing, web and application security services, and web development services that include web design and development, consulting, advisory, and related support services as they are described on the website or agreed separately with the client. The services provided by our company are accepted by the user or client or the entities engaged with our company. All the services provided by our company are provided on the basis of best effort and professional knowledge, which are subject to the information, access, and cooperation provided by the client. The scope, deliverables, and timelines of specific services may vary depending on the engagement and shall be communicated to the client prior to the engagement. Unless provided by the agreement, our company does not provide any legal advice, regulatory certification, or guarantee of compliance with any specific laws, standards, or frameworks, whether domestic or international. If any references given by the company are declared to be only for the standards, best practices, or frameworks, they are for informational or assessment purposes only. NebulaSafeTech has the right to modify, expand, limit, suspend, or discontinue any of the company's offerings at its discretion, including the pre-launch, pilot, or experimental phases, without creating any obligations to continue or maintain a specific service.

4. ELIGIBILITY TO USE SERVICES

By accessing or using the services that are provided by our company, the user or client must have the eligibility to use the services, and the user or client must represent and warrant that the user must be capable of entering into a binding agreement under the applicable law. They must be at least 18 years of age or the age of majority in their jurisdiction, whichever is higher, to use the services or to access the website. If you are using any of the services that are provided by the company on behalf of any other company, organization, or entity, you must represent and warrant that you have full authority to bind such entity to all the terms and conditions of our company. You must ensure that accessing and using the services complies with all the applicable local, national, and international laws and regulations. The services that are provided by our company we recommend not to access or use if the services are not used in jurisdictions where it is prohibited by law. Users or clients located outside India are solely responsible for using the website and then the services provided by our company and accessing them only if they are lawful under the laws of their respective jurisdictions. The company reserves the right to refuse, suspend, or terminate the access to the services at any time if the user fails to meet the eligibility requirement or provides false, misleading, or any unauthorized information.

5. CLIENT AND USER RESPONSIBILITY

The client or the users must provide accurate, complete, and lawful information required for service delivery. The client or user of NebulaSafeTech is responsible for ensuring all the data, information, and materials provided to our company are accurate, complete, and lawful. The client or user must ensure that they have obtained all the necessary details with rights, permissions, and authorizations to share such information and to engage with our company for the requested services. Clients or users agree to the use of the company’s services that are strictly lawful, ethical, and authorized for purpose and in compliance with all the applicable local, national, and international laws and their regulations. Any use of the services for unauthorized access, misleading, unlawful testing, or any other activities done by the client or the user are solely their own responsibility. The company will not take any responsibility for it. Clients or the users agree not to misuse, copy, distribute, resell, or disclose any reports, tools, resources, materials, or confidential information that are provided by our company, except as expressly permitted in writing. Any breach of these responsibilities may result in suspension or termination of services and may attract legal consequences and applicable law. The client or the users remain solely responsible for the security, operations, and maintenance of their system, data, and environments. Our company shall not be responsible for the risks, incidents, or losses arising from the client’s failure. If there are any delays, limitations, or failures from the client’s and the user’s side for providing data, information, services, or resources required, or the client’s input, that shall not be the responsibility of our company.

6. AUTHORIZATION FOR TESTING AND LAWFUL USE

By engaging with our company for any testing, assessment, access, or use of system, application, networks, or assets, the client represents and warrants that it is the lawful owner of such assets and has obtained the explicit right to them and valid authorization from the lawful owner to permit such kinds of activities. The client confirms that all necessary internal approaches, the third-party contents, and contractual permissions that are required for the engagement have been obtained prior to the commencement of services provided by our company. NebulaSafeTech shall not be responsible for any legal consequences or claims of liability arising from inaccurate, incomplete, expired, or false authorization provided by the client. The client agrees that it remains solely responsible for ensuring that the engagement complies with all applicable local, national, and international laws and does not infringe upon the rights of any third party. The client acknowledges that unauthorized access or testing may constitute a criminal or civil offense under applicable laws, including the Information Technology Act, 2000, and similar laws in other jurisdictions of India.

7. NO GUARANTEE AND NO WARRANTEE

NebulaSafeTech provides its services on the best-effort basis. All services, information, assessments, reports, recommendations, and materials are provided without any warranties or guarantees of any kind, whether expressed or implied, to the maximum extent permitted by applicable law, and we do not warrant or guarantee that our services will identify all vulnerabilities, prevent all security incidents, ensure uninterrupted or error-free operations, or achieve any specific security, business, technical, financial, or regulatory outcomes. Our cybersecurity services are inherently probabilistic in nature and are intended to assess, identify, and reduce risks, not to eliminate the risk entirely. We make no representation or warranties regarding compliance with any specific laws, regulations, standards, frameworks, or certifications, whether domestic or international, unless expressly agreed in terms of writing. The references are provided only for informational or assessment purposes only and do not constitute a guarantee of compliance. To the fullest extent permitted by law, we disclaim all implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, accuracy, reliability, non-infringement, and sustainability for any specific use.

8. PAYMENTS, FEES, AND TAXES

NebulaSafeTech shall charge fees for its services as communicated to the client prior to the commencement of any engagement through proposals, quotations, invoices, or any written communications. All fees are payable in the manner and within the timeline specified by our company. If there is any failure to make this payment, it may result in suspension or termination of services without any liability to our company. We reserve the right to withhold deliverables, reports, or access until full payment has been received. Unless expressly stated otherwise, all fees are exclusive of applicable taxes, duties, or governmental charges, including but not limited to Goods and Services Tax (GST), Value Added Tax (VAT), withholding tax, and similar taxes imposed by any jurisdiction. The client shall be solely responsible for payment of all such applicable taxes arising from the engagement. For international clients, the client is responsible for complying with all foreign exchange regulations, banking requirements, and tax obligations applicable in their jurisdiction. Any bank exchanges, currency conversion fees, or transaction costs shall be borne by the client. Our company reserves the right to revise pricing, fees, or commercial terms for future engagement at its discretion. Any such revisions shall not affect the services already paid for or agreed upon in writing. By engaging the services, the client agrees to pay all the applicable fees in accordance with the agreed commercial terms.

9. REFUNDS, CANCELLATIONS, AND NON-REFUNDABLE SERVICES

NebulaSafeTech provides professional services that can be customized and are time-bound unless expressly agreed otherwise in writing. All fees are paid for cybersecurity testing, assessments, consulting, audits, and development work under other customized services and are not refundable once the services have commenced. Cancellations can be done only if the request for the cancellation is received prior to the commencement of services and may be considered at the sole discretion of our company, subject to administrative costs, resource allocation, and contractual commitments already incurred. No refunds shall be provided for cancellations made after service commencement or for partial use, non-use, or dissatisfaction with the outcomes of the services provided by our company. We are not responsible for refunds that arise from delay in payment of fees or any interruption or limitations caused by factors beyond our reasonable control, including but not limited to client-side dependencies, incomplete or inaccurate information, third-party service providers, or force majeure events. For international clients, all refunds, if approved, shall be processed in the original mode of payment subject to applicable banking currency conversion and regulatory charges, which shall be borne by the client. Our company shall not be responsible for fluctuations in exchange rates of foreign transaction fees.

10. INTELLECTUAL PROPERTY RIGHTS

NebulaSafeTech retains all rights, title, and interest to all intellectual property associated with its services, websites, and business, including but not limited to reports, findings, documentation, methodologies, tools, software, code, designs, templates, content, training materials, trademarks, trade names, logos, and branding elements, whether developed before, during, or after the provisions of services. No ownership rights are transferred to the users or the clients by engaging with our company or receiving any deliverables; resources that are provided to the client are licensed solely for the client's intended and lawful use in connection with the specific engagement for which they were provided and may not be copied, modified, published, distributed, resold, sublicensed, or used for any other purposes without prior written consent from our company. The client or user shall not remove or alter any proprietary notice, trademarks, or copyright notices contained in or affixed to any materials that are provided by our company. Any unauthorized use, reproduction, or disclosure of our company’s intellectual property may result in civil and criminal liability under applicable intellectual property laws. Any intellectual property owned by the client prior to the engagement shall remain the property of the client. Except as necessary for service delivery, nothing in this term grants our company any ownership rights over the clients’ pre-existing intellectual properties.

11. CONFIDENTIALITY

NebulaSafeTech agrees to treat all non-public information that is disclosed as provided by a client with an engagement of services by our company as confidential, including but not limited to technical information, security findings, system details, credentials, business information, and any data or information designated or reasonably understood to be as confidential herein as declared as “Confidential Information.” This confidential information shall be used solely for the purpose of providing the agreed services and shall not be disclosed to any third party except to the extent necessary for service delivery or where disclosure is required by applicable law, regulation, or lawful governmental request. Client likewise agrees to treat all reports, findings, methodologies, tools, documentation, and materials provided by our company as confidential and shall not disclose, publish, or distribute such information to any third party without prior written consent, except where disclosure is required by law. Confidentiality obligations shall not apply to the information that is publicly available, lawfully obtained from a third party without any restriction, and independently developed without reference to confidential information.

12. THIRD-PARTY TOOLS AND SERVICE DISCLAIMER

NebulaSafeTech may, in the course of providing its services, utilize or rely upon any third-party software, platforms, tools, services, libraries, infrastructure, providers, or resources, which are provided subject to their respective terms, conditions, and limitations. Any failures, vulnerabilities, interruptions, data loss, or damages arising from the use of or dependencies on third-party tools or services shall not be the responsibility of our company. NebulaSafeTech does not warrant or assume responsibility for the performance, availability, security, accuracy, or reliability of any third-party tools or services that are used only in case of the requirement of providing any services. We shall not be liable for issues caused by changes, discontinuation, misconfiguration, or any security weakness in third-party tools or services beyond our reasonable control. Use of third-party tools or services may be subject to additional terms or licensing requirements imposed by the respective providers, and compliance with such requirements shall be the responsibility of the client where applicable.

13. REGULATORY COMPLIANCE DISCLAIMER

NebulaSafeTech does not provide legal advice, regulatory certifications, or guarantees of compliance with any laws, regulations, standards, frameworks, or regulatory requirements. References to laws, regulations, standards, guidelines, or frameworks, including but not limited to the Information Technology Act, 2000, sector-specific regulation, or foreign data protection and cybersecurity laws, are provided solely for informational or assessment purposes and shall not be construed as a representation or warranty of compliance. We shall not be responsible for determining the applicability of foreign laws or a regulatory requirement to a client’s operation. For clients located outside India, NebulaSafeTech does not represent that its services are appropriate for use under the laws or regulations of the client’s jurisdiction. Any reliance on services for regulatory or compliance purposes is undertaken at the client’s own risk unless expressly agreed otherwise in writing.

14. LIMITATIONS OF LIABILITY

NebulaSafeTech shall not be liable to the fullest extent permitted by applicable law for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with the use of, inability to use, or reliance upon its services, website, reports, findings, recommendations, or materials. This includes, without limitation, loss of profits, revenues, data, business opportunities, goodwill reputations, or anticipated savings, even if NebulaSafeTech has been advised of the possibility of such damages. Our company shall not be responsible for any loss, damage, or claim arising from cyber incidents, security breaches, system failure, data loss, service interruptions, third-party actions, regulatory penalties, or business decisions made by the client based on the services provided, whether such events occur before, during, or after the provision of services. To the maximum extent permitted by law, the total aggregate liability at NebulaSafeTech, whether arising in contract, negligence, strict liability, or otherwise, shall be limited to the total fees actually paid by the client to the company for the specific service giving rise to the claim. Nothing in these terms shall exclude or limit liability to the extent such exclusion or limitation cannot be excluded and shall be limited to the maximum extent permitted under applicable law.

15. INDEMNIFICATION

NebulaSafeTech shall not be responsible for liabilities that are arising from the client’s misuse or unlawful use of the services. The client agrees to indemnify, defend, and hold harmless NebulaSafeTech, its founders, directors, employees, and representatives from and against all claims, demands, damages, losses, liabilities, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to the client’s use of the services. This indemnification obligation includes, without limitations, claims arising from

The client’s indemnification obligations shall survive the completion or termination of the services and shall apply irrespective of whether such claims arise within or outside India.

16. TERMINATION AND SUSPENSION OF SERVICES

By accessing and using these services, if any user or client violates these terms, engages in any unlawful or unethical activity, provides any false or misleading information, or fails to make required payments, or if continued engagement poses legal, security, or operational risks to NebulaSafeTech, then the company reserves the right to suspend or terminate access to its services, in whole or in part, with or without prior notice. We may also suspend its services temporarily for any maintenance, security reasons, regulatory compliance, or any circumstances beyond its reasonable control. Suspension or termination shall not relieve the client of any payment delays or obligations that occurred and may lead to suspension or termination. Clients may terminate services in accordance with any written agreement, which has to be applicable, or commercial terms agreed upon with our company. Termination by the client shall not entitle the client to any refunds except as expressly stated in these terms or agreed otherwise in writing. Upon termination or suspension of services, we may discontinue the access to services, systems, deliverables, resources, or materials associated with the engagement. Any provisions relating to intellectual property, confidentiality, limitation of liability, identification, payment, and governing law shall survive termination and suspension.

17. MODIFICATION OF TERMS

NebulaSafeTech reserves the right to modify, amend, update, or replace these terms and conditions at any time at its sole discretion. Any such modifications shall become effective upon being posted on the website or otherwise communicated through our official channels. It is the responsibility of users and clients to review these terms and conditions periodically for changes; continued access to use of the website or services after the date of any modification constitutes acceptance of the revised terms. Any changes we make to the terms will apply only going forward; they will not change or cancel anything that already happened or any obligations that already existed before the change, unless the law specifically requires it.

18. FORCE MAJEURE

NebulaSafeTech shall not be liable for any failure or delay in the performance of its obligations under these terms where such failure or delay arises from events beyond its reasonable control (“force majeure events”). Force majeure events include but are not limited to natural disasters, epidemics or pandemics, war, terrorism, civil unrest, strikes or labor disputes, government actions or regulations, court orders, power failures, intent or telecommunication outages, cyber incidents, infrastructure failure, or failures of third-party service providers. During the occurrence of a force majeure event, NebulaSafeTech obligations shall be suspended to the extent affected by such event for the duration of the force majeure event. Our company shall make reasonable efforts to resume performance as soon as practical once the Force Majeure Events have ceased, and it shall not excuse any payment obligation accrued prior to the occurrence of such events

19. OVERNING LAW OR JURISDICTION

NebulaSafeTech terms and conditions shall be governed by and constructed only in accordance with the laws of India without regard to its conflict of law principles. Any disputes, claims, or controversies arising out of or in connection with these terms, the services provided, or the relationship between the parties shall be subject to the exclusive jurisdiction of the competent courts in India. Users and clients, including those located outside India, expressly agree to submit to such jurisdiction and waive any objections relating to venue, jurisdiction, or forum inconvenience.

20. INTERNATIONAL CLIENT LAWS

NebulaSafeTech may provide services to clients located outside India; such services are offered subject to these terms and conditions, which shall apply uniformly to all clients regardless of geographic location. Clients located outside India acknowledge and agree that the services are operated and controlled from India and that we make no representation that the services comply with the laws, regulations, or requirements of jurisdictions outside India, unless expressly agreed in writing. International clients are responsible for ensuring that this use of the services complies with all applicable local laws, regulations, and obligations in their respective jurisdictions. We shall not be liable for any issues arising from differences in legal, regulatory, or compliance requirements between India, unless expressly agreed in writing. International clients are solely responsible for ensuring that their use of the services complies with all applicable local laws, regulations, and obligations in their respective jurisdiction. We shall not be liable for any issues arising from differences in legal, regulatory, or compliance requirements between India and other jurisdictions. Any access to or use of the services from a location outside India is undertaken at the client’s own risk. International clients expressly agree that these terms, including provisions relating to governing law, jurisdiction, limitations of liability, and indemnification, shall apply irrespective of the client’s location or place of business.

21. SEVERABILITY

NebulaSafeTech terms and conditions shall be decreased and severable. If any provision of these terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions of these terms.

22. CONTACT INFORMATION

NebulaSafeTech may be contacted for any questions, concerns, notices, or communications relating to these terms and conditions or the services provided through the official contact details published on the website. All notices, communications, or legal correspondence intended for NebulaSafeTech shall be sent through the officially designated email address or contact information provided on the website. Communications sent through other unofficial channels shall not be considered as a valid binding. Users and services are responsible for ensuring that their contact information provided to us is accurate and up-to-date for the purpose of receiving notices or communication under these terms.

23. INFORMATION TECHNOLOGY ACT 2000

NebulaSafeTech operates in accordance with the applicable provision of the Information Technology Act 2000 and rules and regulations issued. The services provided by our company are intended to support lawful, authorized, and ethical use of information systems and digital assets. Client acknowledges that unauthorized access testing or misuse of computer systems, networks, or data may constitute an offense under the Information Technology Act and other applicable laws. By engaging with us, clients represent and warrant that all activities requested are lawful and properly authorized under applicable law. We do not encourage, support, or participate in any activity that violates the Information Technology Act 2000. The responsibility for legal and regulatory compliance remains solely with the client unless expressly agreed otherwise in writing.